A Space in the City provide serviced apartments in Cardiff and Swansea. To provide the highest possible quality of guest service and product offering to all guests, an opportunity has arisen for a Guest Services team member to join the Guest Services Team who are responsible for the external operational function of the company’s portfolio.
Reporting directly to the Operations Manager.
The service operates 7 days a week, with various hours to suit the needs of our guests. As part of the Guest Services team your working pattern will include flexibility, weekends and bank holidays.
The role will include managing the provision of guests including check-in, customer care and apartment inspections.
You will be required to support our Swansea portfolio at times and must hold a clean, full driving licence.