About Our Company

Established in 2005, A Space in the City has rapidly grown to become the largest serviced apartment company in Wales, with a portfolio offering a wider range of choice than that of any similar company, or indeed, any hotel.

Our mission is to offer services to its guests that are in line with the very best the industry has to offer, and aspires to be the most effective company of its kind within its area of operation.

OUR VALUES

A Space in the City has shared core values that all employees are guided by in our actions with customers, stakeholders and with our colleagues.

Commitment

We are committed to providing excellent customer service from the start of the customer or supplier journey, engaging our customers to understand requirements to create and forge long lasting relationships.

We always look to approach new situations with a positive attitude, owning our tasks and being responsible for what we promise to deliver.

Communication

We actively pursue open communication between staff, customers and suppliers, being positive and respectful.

We understand the importance of communicating clearly with colleagues, customers and suppliers to help collaborate and deliver on our goals.

Quality

Consistently delivering excellent standards to our customers, suppliers and internally to each department/division of the company.

We share knowledge and experience to improve processes and ourselves by continually striving to be the best we can be, both personally and as a company.ASAP

We are recipients of the ASAP Quality Assessment Marque, which confirms that this serviced apartment operator has been ‘quality accredited’ by the ASAP and as such meets all the core compliance of legal, health & safety requirements and good practise and delivers a minimum standard of quality expected by all customers.

DOWNLOAD OUR FREE CONCIERGE APP

City Guides, Events, Walking Tours and much more